Terms of Service
These Terms of Service ("Terms") govern your access to and use of LookAhead Pro and the website at lookaheadpro.app (the "Service"), operated by Spaceman Apps ("Spaceman Apps", "we", "us", or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility & accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
2. The Service
LookAhead Pro is a planning and scheduling tool for drilling operations. We may add, change, or remove features at any time. We aim for high availability but do not guarantee the Service will be uninterrupted or error-free.
3. Subscriptions, billing & trials
- Paid plans are billed in advance on a recurring basis (for example, monthly or per seat) through our payment processor. By subscribing, you authorize recurring charges until you cancel.
- Free trials, if offered, convert to a paid plan unless cancelled before the trial ends.
- Subscriptions renew automatically; you can cancel before the next renewal to avoid further charges. Cancellation takes effect at the end of the current billing period.
- Except where required by law, fees are non-refundable and are exclusive of taxes, which you are responsible for.
- We may change pricing; we will give reasonable notice, and changes apply to subsequent billing periods.
4. Acceptable use
You agree not to: (a) break the law or infringe others' rights using the Service; (b) attempt to access accounts or data that aren't yours, or probe, scan, or breach security; (c) interfere with or disrupt the Service or its infrastructure; (d) reverse engineer or copy the Service except as permitted by law; (e) resell or provide the Service to third parties except for your organization's authorized users; or (f) use the Service to send unlawful, abusive, or unsolicited communications.
5. Your content
You retain ownership of the data and content you submit ("Your Content"). You grant us a worldwide, non-exclusive license to host, process, transmit, display, and back up Your Content solely to operate and improve the Service and as directed by you (for example, to sync your data and send reminders). You are responsible for Your Content, for having the rights to provide it, and — for vendor and contact information — for having the right to store it and to contact those parties — including any calls or text messages you place or schedule through the Service — in compliance with applicable laws (such as anti-spam and telemarketing rules).
6. Intellectual property
The Service, including its software, design, and content (excluding Your Content), is owned by Spaceman Apps and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.
7. Third-party services
The Service relies on third-party providers and may link to or integrate with third-party services. We are not responsible for those services, and your use of them may be subject to their own terms.
8. Disclaimers — planning aid only
LookAhead Pro is a planning and scheduling aid. It is not a substitute for professional judgment, engineering analysis, well-control or safety procedures, or regulatory compliance. You are solely responsible for all operational, safety, personnel, and business decisions, and for verifying any information before acting on it. Estimates, durations, recommendations, and reminders are informational only and may be inaccurate or incomplete.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DATA WILL NOT BE LOST.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPACEMAN APPS AND ITS PERSONNEL AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, RIG TIME, OR DOWNTIME, OR FOR OPERATIONAL, SAFETY, OR ENVIRONMENTAL INCIDENTS, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Spaceman Apps from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.
11. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, or to protect the Service or other users. On termination, your right to use the Service ends; we may delete Your Content after a reasonable period, so export anything you need beforehand.
12. Changes to these Terms
We may update these Terms from time to time. We will post the updated version with a new "Last updated" date and, for material changes, provide reasonable notice. Continued use after changes take effect means you accept the revised Terms.
13. Governing law
These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-laws rules, and you agree to the exclusive jurisdiction of the courts located there, except where applicable law provides otherwise.
14. General
These Terms are the entire agreement between you and Spaceman Apps regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
15. Contact
Questions about these Terms? Email hello@lookaheadpro.app.